PRIVACY

Last Updated: September 2026

Ossobuco (“Ossobuco,” “we,” “us,” or “our”) is a restaurant brand operated through affiliated legal entities that may vary by location.

This Privacy Policy explains how we collect, use, and protect information when you visit ossobuco.miami, make a reservation, place an order, submit an inquiry, or otherwise interact with Ossobuco.

INFORMATION WE COLLECT

We may collect information you voluntarily provide, including:

  • Name

  • ⁠Email address

  • ⁠Phone number

  • Reservation details

  • Dining preferences or special requests

  • Order and transaction information

  • ⁠Private event or contact form information

  • Marketing preferences

We may also automatically collect certain technical information when you visit our website, such as IP address, browser type, device information, pages visited, and cookie or similar technology identifiers.

HOW WE USE YOUR INFORMATION

We may use your information to:

  • ⁠Manage reservations and orders

  • ⁠Process transactions

  • ⁠Respond to inquiries

  • ⁠Coordinate private events

  • ⁠Communicate with guests

  • Improve our website and guest experience

  • ⁠Analyze website performance

  • ⁠Support marketing and advertising activities

  • ⁠Send promotional communications when permitted

  • ⁠Comply with applicable legal obligations

RESERVATIONS, ORDERS AND THIRD-PARTY SERVICES

Ossobuco uses third-party platforms, including OpenTable, Resy, and Toast, to manage reservations, guest information, orders, payments, and other restaurant services.

When you interact with Ossobuco through these services, your information may be collected directly by the applicable third-party provider and shared with Ossobuco as necessary to manage your reservation, order, payment, or guest experience.

Information collected by OpenTable, Resy, Toast, or other third-party providers is also subject to their respective privacy policies and terms.

COOKIES AND ANALYTICS

Our website may use cookies, pixels, analytics tools, and similar technologies to understand website traffic, improve performance, and measure marketing and advertising effectiveness.

We may work with third-party technology and advertising providers, including platforms such as Google and Meta.

You may control certain cookies through your browser settings or any cookie preference tools available on our website.

HOW WE SHARE INFORMATION

We may share information with service providers when necessary to operate our business, including:

•⁠ ⁠OpenTable and Resy

•⁠ ⁠Toast

•⁠ ⁠Website and hosting providers

•⁠ ⁠Analytics and advertising platforms

•⁠ ⁠Email and communication providers

•⁠ ⁠Payment processors

•⁠ ⁠Professional advisers

•⁠ ⁠Government authorities when required by law

Ossobuco does not sell personal information in exchange for money.

DATA SECURITY

We use reasonable safeguards designed to protect personal information. However, no method of transmission or electronic storage can be guaranteed to be completely secure.

YOUR PRIVACY CHOICES

Depending on applicable law, you may have rights regarding your personal information, including the ability to request access, correction, or deletion of certain information.

You may also unsubscribe from promotional emails at any time using the unsubscribe link included in the communication.

THIRD-PARTY LINKS

Our website may contain links to third-party websites or services. Ossobuco is not responsible for the privacy practices of those third parties.

We encourage you to review their privacy policies before providing personal information.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Any updates will be reflected by the “Last Updated” date above.

CONTACT US

If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact us at:

Ossobuco

Miami, Florida, United States

Email: info@ossobuco.miami